Our tailored Appraisal Training Courses

This appraisal course can be tailored to your objectives. We can develop a schedule that focuses specifically on the requirements of the target group.

To give you an idea of possible course content, we could draw from the following scope when developing your course;

Benefits of our tailored Appraisal Training Courses

		Understanding your organisation's Appraisal Process.
		Preparing for and writing the Appraisal.
		Interviewing, listening and questioning skills.
		Conducting the Appraisal meeting professionally and assertively.
		Using positive verbal and non-verbal behaviour during the Appraisal.
		Foreseeing and dealing professionally with a conflict situation.
		Developing and agreeing SMART objectives.
		Assessing performance objectively.
		Agreeing continuous professional development needs.
		Balancing developmental and positive feedback.
		Ensuring the Appraisal process is continuous throughout the year.
		Identifying and assessing competencies.
		Ensuring the Appraisal process is open and transparent.
		Creating the link between the Appraisal and improved performance.

		Most cost effective way to train a group from the same company.
		Role Plays (filming optional) can be included into the training.
		Courses can incorporate your own Appraisal System.
		We remain flexible and can work around your availability.
		Courses can be run 'in-house' or 'off-site'.
		Charges range from £875 to £1,250 for a fully tailored course.

Our clients include

For a full list of our clients
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Would you like to know more about Appraisal Skills? We hope the answers to these FAQs are helpful;

Do you use Role Play during your Appraisal Training Courses?
If time permits, we believe that Role Play is a very effective element of the learning process. So we like to develop tailored Role Plays and to incorporate them within the framework of our Appraisal Courses. We can develop realistic scenarios where delegates are able to practise using your organisation's own Appraisal System and template Appraisal Forms.

Do you develop new Appraisal Systems as well as run Appraisal Training Courses?
Yes. We develop new Appraisal Systems and also give advice on changes that may enhance your existing Appraisal System (if you have one). We'll need to talk to you to discuss your requirements. If you would like us to assist with the development of a new Appraisal System, we'll be able to tailor the training to tie in with it.

Do you develop and train people on 360 Degree Appraisal Systems?
Yes. We have experts who focus on 360 Degree Appraisal Systems. We also develop and run Appraisal Training Courses on 360 Degree Appraisal Systems. We offer a free, no obligation meeting to discuss your Appraisal and Performance Management needs.

Do you run Appraisal Training Courses for Appraisees?
Yes. We do run Appraisal Courses for appraisees. We find that briefing appraisees as well as running Appraisal Courses for appraisers is very beneficial. This ensures that every employee within your organisation embraces the new Appraisal Process and commits to it fully.

What makes an effective appraisal?
An effective appraisal is one that ends positively, regardless of the content. Both appraiser and appraisee will have had an open and constructive discussion; the appraisee is aware of what he/she has done well during the year and also what needs to be improved on for next year. An open and honest review of performance together with the setting of SMART objectives for the coming year will enable this to happen.

Why do some appraisals go badly?
There are many reasons for this. Attending our Appraisal Course will make sure it doesn’t happen to you. We find that most failures occur because the appraiser doesn’t prepare properly. This then leads to conflict because the appraiser cannot back up his/her point of view with confidence. The appraisee then leaves unhappy with a lack of respect for the appraiser.

What do you do if the appraisee argues and doesn’t agree with your point of view?
Remember at all times during the process …. You are in charge, you are the appraiser. Some appraisers find that it sometimes seems to be the other way round. Don’t let this happen. You’ll need to be assertive on occasions. This doesn’t mean shouting, it means professionally and calmly taking control. We cover assertiveness on our Appraisal Training Courses. You’ll find out how to adapt your behaviour to help you to keep control. If the appraisal starts to turn into an argument, you might have to suggest that you move on from this point and come back to it at the end.

How can I make sure the appraisee accepts my point of view when I’m talking about poor performance?
The appraisee is unlikely to understand and accept your point relating to poor performance if you can’t back it up with fact. This is the key; make sure you can relate to a real event to reinforce your message. The appraisee can’t argue with fact. You’ll need to prepare well for this because there could be a number of issues you want to mention. Each of these issues requires factual back up. If you do this, you won’t be falling back on subjective judgement; this is often the cause of conflict during the appraisal process.

How do I set effective objectives for appraisees?
Effective objective setting is the key to success at the appraisal. Setting personal objectives ensures that the appraisee has a focus and a challenge for the year to come. We cover this in detail on our Appraisal Courses. You’ll even get a chance to practise this for real. Using the SMART criteria is essential during the objective setting process – we’ll cover this too.

Some of my appraisees don’t seem to be committed to the appraisal process …. How do I convert them?
You’re not alone! Not everyone believes in appraisals. We find that this is usually because they don’t understand the real benefits that can be gained. By the end of our Appraisal Course, you’ll clearly understand all the benefits that can be gained, both for the appraisee, the appraiser and your organisation. We’ll make sure that if one of your appraisees appears cynical or negative about the appraisal process, you’ll be able to share with the person all the true benefits that can be gained if they treat it more positively.

Training Hand Ltd are specialist providers of soft skills training courses. Visit our other websites for information on all our courses. www.traininghand.com :www.confidence-building-courses.co.uk : presentation-skills-courses.co.uk : time-management-courses.com : www.appraisal-training.co.uk : www.traininghand.co.uk : www.assertiveness-courses.com

Training Hand Ltd : Avebry House : Church Walk : Avonwick : Devon : tq10 9ej : Registration number 3228999 : Email info@traininghand.com