Performance Appraisal Training

Performance Appraisal Specialists

[email protected] | 01364 649538

Appraisal Training

Appraisal Training Courses

Performance appraisal training tailored totally for you

We deliver in-house performance appraisal training for small and large businesses, public and private sector. Our sessions are practical, engaging and tailored to suit the skill level of the group. Managers with appraisal responsibility leave the course clear about their role, confident in their professional appraisal skills and motivated to make the appraisal process successful. They’ll also know how to explain the benefits and rationale for appraisals to their employees. Appraisers learn how to conduct meaningful appraisal review meetings, handle difficult conversations and manage performance on a day to day, continuous basis.

Appraisal Training Sample Content

We’ll tailor the course to suit your performance appraisal aims and can include information about your appraisal process. Here’s an indication of the core topics we would normally cover …

  • Preparing objectively for performance appraisal review meetings
  • Ensuring the appraisal review is a two way discussion
  • Maximising the benefits of your organisation’s appraisal process
  • Understanding your personal strengths and areas for development as a performance manager
  • Setting and agreeing developmental SMART objectives
  • Linking personal objectives to team and organisational objectives
  • Handling difficult conversations diplomatically and confidently
  • Balancing developmental (negative) with positive feedback
  • Demonstrating professionalism and being assertive when necessary
  • Using positive verbal and non-verbal behaviour as an appraiser
  • Demonstrating effective listening and questioning skills
  • Addressing issues of poor performance positively and constructively
  • Ensuring performance management is a continuous process throughout the year
  • Ensuring consistency, fairness and objectively throughout the appraisal process
  • Creating the link between the appraisal and improved staff performance

Contact us

Call us on: 01364 649538 or email us at: [email protected]

Key Course Facts
  Tailored to the skill level of your appraisers and company culture.

  Focused on practical application and reality rather than theory.

  Flexible timings; one day or half day appraisal training sessions.

  Delivered in-house or at a venue of your choice.

  Prices from £895 + vat for the development and delivery of a tailored appraisal training course.

Course Overview
Here’s what people are saying about our courses…

 

  Extremely well paced, engaging and thought provoking. It inspired a positive approach to the task of running appraisals. 

Johnny Holloway, Grenke Leasing

  Wish I’d done this sooner! Feel more confident and more aware of what’s expected of me as an appraiser. The main thing I’ll take away is how to speak to people to get the most out of them.  

Lauren Riniker, Skin Clinics

  Great course – really pleased I attended. Feel much more knowledgeable about the appraisal process. Will set me up well for the performance appraisals this year.  

William, Mitsubishi

All quotes are taken from our course questionnaires. 100% of delegates rate us as good or excellent.

We’re trusted and used by all these organisations

Private Sector

ABC Self Store, Active Learning, Aeroflex International, Agilisys, Agility Medical, AHDB, Air Tanker Services , Alberto Culver, Alfresco Software, Allow, Alstom Power, Alton Towers Resort, Alwyns LLP, Amlin, Archivist, Arden House Residential Care, Annington, Areva T & D, Arthur Morrice, ASAP Fire Systems, Atkins Global, AUEA, Avery Weigh Tronix, Aviva, AXA Insurance, AXA Corporate Solutions, Baily Garner LLP, Bam Nuttall, Bayer Healthcare, Bath Institute of Rheumatic Diseases, BCD Travel, Beaming Baby, Beazley Group, BetFred, BG Group, BHH Clinical Commissioning Group, Big Hand, Binding Site Group, Boots Management Services, BlueFish Intelligence, Book Trust, Booking.com ,Bovill, Bristol Debt Advice Centre, Bristol PCT, BTG Biocompatibles UK Ltd, Bullring, Birmingham, Buzzacott LLP, Cabot Communicatiosn Ltd, Capital Pleasure Boats, Carbon Trust, Carlsberg, Castle Vale Community Housing, Cazenove Capital Management, CCL City Training, Centrica Energy, Centre for Sustainable Energy, Charles Russell, Clevedon Medical Centre, Cockett Marine Oil, Conscious Solutions, Coolair Equipment Ltd, Creative Cake Company, Criteria Fieldwork, Cromwell Place Surgery, Cross Key Homes, Curo Group, CVN Services, Daiwa Capital Markets Europe, Deafinite Interpreters, Dennis Publishing, DePaul UK, Derbyshire Health United, DGRI, DHL Flight Assembly Centre, Diamond Build, Direct Traffic Media, Discovery Communications Europe, Doosan Babcock Energy, Driven Worldwide, DRL, DSTL Porton Down, Ducatife Ltd, Dunlop Aircraft Tyres, EC Harris, Echo Environmental Services, Echo Northern Ireland, Echo Rapid India, Eduserv, EFTTEX, EIPC Ltd, Elkington & Fife LLP, Engineering, Enhance Media, Maintenance Services, EON UK, Epping Forest Burial Park, E-scape Interactive, Ernst & Young, ESRI UK, Ethical Property Company, Exegesis SDM, EY, FAFU Ltd, Falcon Chambers, Farrer & co, Fieldwork Education, Fireblade Automation Systems, First Community Healthcare, First Great Western, Fjord, Forbo Flooring, Fortis Bank, Friends of Westonbirt Arboretum, Gateway Family Services, Gazprom, Global Crossing, Goodrich Activation Systems, Graig Shipping, Grant Thornton, Greater London Enterprise, Greensleeves Homes Trust, Griffin, GSK, GVA, Hamstead Book Keeping, Hatfield Philips, Heritage Lottery Fund, Hison Services, HF Trust Ltd, Hospital Records, Household Design, HSBC Securities Services, Huntswood, IFF (GB) Ltd, IFS Defence, IGF Group, ILS, Imerys Minerals, Indepth Hygiene Services, Integron Managed Solutions, IOP Publishing, IPL, ISP, IT Data Consulting, JGP Resourcing Ltd, Jaymart Rubber & Plastics, John Sisk & Son, Jump Bristol, Jurys Inn, Kavanagh Retailing (UK), Keltec, Kineta, Kingfisher, Knowledge Pool Group, Konecranes, Leapfrog, Leasehold Property Management Ltd, Legg Mason, Levi Ray & Shoup Inc, Liverpool Victoria Asset Management, Lloyds British Testing, Lloyds TSB, London Eye, MAC UK, Magellan Aerospace, Marketing Birmingham, Marlin Financial, Marriott Hotels, Mars Chocolate UK, Martyn Fiddler Associates, MCCH Society, McGraw Hill, MDP Accountancy, Mediaedge CIA , MEL Research, Merlin Entertainments, Merlin Housing, Miniclip, Mischon de Reya, Mitsubishi Electric Europe, Mitsubishi Pharma Europe, Molnlycke Health Care, Monitise International, MPLC Ltd, Myers Beds, Newedge UK Financial, Next Plc, Nomura, Northern Rock Foundation, Notaro Homes, Orange Business Services, ORC International, Organix, Orthus Ltd, Osborne Clarke, Panacea Finance, Parkinsons, Pickering Interfaces Ltd, Pitman Training, Point Blank London, Porsche UK, Precor, Premier Foods, Procure, Prime Lofts, Progress Care Solutions, Publicservice.co.uk, Pukka Herbs, QAD Europe Ltd, QBE, Qinetiq, Quadralene Ltd, Rainsford, Rathbones, Regen SW, Resource Futures, Retail Trust, Risk Advisory Group, RJA UK, Robert Dyas Holdings, Robinsons Relocation Ltd, Rose & Company, Royal Bank of Scotland Insurance, Royal College of Pathologists, Royal Shakespeare Company,RSA Accident Repairs, SAIC Motor UK, Sanofi, SCA Hygiene Products, Schneider Trading, SciSys Ltd, Selwood Housing, Sentinel, Serco, Shape Housing Association, Shell Global Solutions (UK), Shires Glazing, Siemens Healthcare Diagnostics, Simpson Millar, SIRE Technologies Ltd, SKF, SkinClinics, Smarts, SMBC Nikko Capital Markets, Smethwick Pakistani Muslim Association, Smith & Nephew Endoscopy, SNU Trust, Social Housing Solutions, South Hook LNG Terminal, South West Screen, Sperry Rail International Ltd, Sports Supplements Ltd, Standard & Poors, Standard Bank, Stanley House Care, Statoil, Stoll, Sub-Mission Dive Centre, Sumitomo Mitsui Banking Corporation, Sun Chemical, Sutton and East Surrey Water, Swagelok UK, Systems Engineering and Assessment, Thames Reach, Thames Valley Housing Association, The Crown Estate, The Evolution Centre, The Kings Ferry, The Royal College of Pathologists, The Scout Association, Thorpe Park Operations Ltd, Tie Rack Retail Group, Timet, TMF Management, Tonic Life Communications, Town & Country Covers, Trent and Dove Housing, Tribal Trowers & Hamlin, Tuffin Ferraby Taylor LLP, Twentieth Century Fox Film Company , Tysers Insurance, UKTV, Urenco Chemplants, Value Retail, Verridian, Vinci, Water Aid, Weightmans, Weston Hospicecare, Wessex Water, West Mercia Supplies, Westpoint Construction, Yell Adworks, YFM, Youngs Tree Services, YPO

Public Sector

ADAS, Avon & Somerset Probation Trust, Avonfire and Rescue Service, Basildon Borough Council, Basingstoke and Deane Borough Council, Birmingham City Council, British Quality Foundation, CAMHS, Careers South West, CIFAS, East Berkshire out of hours Service, East Midlands Development Agency, English Institute of Sport, Environment Agency, Financial Ombudsman Service, Forest of Dean District Council, Forestry Commission, Havant Borough Council, Health Protection Agency, Hertfordshire County Council, Highways Agency, Historic Royal Palaces, HM Prison Bristol, HMP Ashfield, Home Office, London Borough of Camden, London Borough of Hillingdon, London Fire Brigade, Liverpool City Council, Maritime & Coastguard Agency, Mendip District Council, Ministry of Justice, Natural England, NICE, Nottingham City Council, North Somerset Council, North Warwickshire Borough Council, Office of Rail Regulation, Royal Brompton and Harefield Hospital, Royal Hospital Chelsea, Royal Society for the Prevention of Accidents, Sandwell Metropolitan Borough Council, South Gloucestershire Council, Stoke-on-Trent City Council, University Hospitals of Coventry & Warwickshire, Vehicle Checking Agency (VCA), Welwyn Hatfield Borough Council, West Midlands Fire Service, Wiltshire County Council

Education

Ashby School, Aston Manor Academy, Aston University Engineering Academy, Baschurch C of E Primary School, Bath Spa University, Blundells School, City University, Clapham Manor Primary School, Cranleigh School, Edge Hotel School, Estover Community College, Great Bentley Primary School, Halesowen College, Higham Lane School, London Metropolitan University, Maidstone Grammar School, Oasis Academy, Portsmouth Grammar School, Queen Alexandra College, Radley College, The Open University, Thomas Deacon Academy, University & College Union, University of Exeter, University of Northampton, University of Oxford, University of Plymouth, University of Sussex, University of the West of England, Wickham Montessori School, Wolverhampton Grammar School

Charities

Action For Children, Amnesty International, Arthritis Research UK, Arts Council England, Association of Spina Bifida & Hydrocephalus, Castle Vale Community Housing Association, Charity Commission, Christian Aid, Crisis UK, Dudley Mind, Girl Guiding Association, Girls Day School Trust, Groundworks, Holy Trinity Brompton, Independent Age, Mossbank Homes, Place2Be, Princes Trust, St. Loye’s Foundation, St. Stephens Aid Trust, Stonewall, The Thomas Pocklington Trust, Volunteer Centre Westminster, Watford Community Housing Trust, WAY Foundation, Weston Hospice Care, WWF, YMCA, YouthNet

We offer a 10% discount on our Open Appraisal training courses to charities

 

Appraisal briefings for Employees

Our employee appraisal training sessions are designed to ensure your workforce feel involved, motivated and engaged during performance appraisal reviews. We ensure employees understand their role in the appraisal process and the benefits they can gain. Our experience is that employees don’t always feel part of the performance appraisal process. Some see it as a process that managers dictate and use simply to give feedback on performance. Our staff appraisal training sheds new light on this perception. Employees will see that appraisals aren’t only about discussing how you’ve done; they should also be about how you develop, improve and succeed.

Appraisal briefings for Employees at a glance

Session structure:

We can provide short appraisal sessions (between one and three hours – depending on your objectives) and accommodate up to 20 employees on each session.

Our aim is to ensure your staff:

 Feel positive about the appraisal process and get involved.
 Understand their role in the appraisal process and know what’s expected of them.
 Get maximum benefit from performance appraisal reviews.
 See appraisals as an opportunity for personal development and improvement.

Some sample objectives we can cover during staff appraisal training:

 Being clear and positive about the rational for appraisals.
 Understanding how to gain maximum benefit from your appraisal meeting.
 Preparing comprehensively for your appraisal meeting.
 Using your organisation’s appraisal process and system.
 Ensuring you have your say and that the appraisal is a two way discussion.
 Agreeing developmental SMART objectives with your appraiser.
 Dealing with disagreements or conflict diplomatically and constructively.
 Ensuring you feel the appraisal is conducted objectively.
 Being assertive and speaking up for yourself when necessary.
 Understanding that performance management is a continuous process.
 Ensuring your appraiser takes account of your personal development needs and aspirations.

Contact us

Call us on: 01364 649538 or email us at: [email protected]

FAQ’s for our Appraisal Training Courses

Do you use Role Play during your Appraisal Training Courses?
We can develop tailored role plays and incorporate them within the framework of ….

We can develop tailored role plays and incorporate them within the framework of our Appraisal Training. Delegates can practise using the skills and techniques they’ve learnt in a realistic scenario. If budget allows, we use professional actors and work closely with a role play company called: Role Plays For Training

Do you run Appraisal Training Courses for Appraisees?
We do run Appraisal Training Courses for appraisees. We find ….

We do run Appraisal Training Courses for appraisees. We find that briefing appraisees as well as running Appraisal Training for managers is very beneficial. This ensures that every employee within your organisation embraces the Appraisal Process and commits to it fully.

Do you run open public appraisal courses?
We do run open Appraisal Training Courses for managers with appraisal review responsibility. We run ….

We do run open Appraisal Training Courses for managers with appraisal review responsibility. We run the courses monthly in central London. We take a maximum of 6 delegates on each course.

Is it possible to include a refresher on our appraisal process into the training?
Because all our appraisal training courses are tailored, we can incorporate …

Because all our appraisal training courses are tailored, we can incorporate details of your own appraisal process into the training. We ask that you send us a copy of your appraisal forms and details of your process and workflows beforehand.

Can I send managers and appraisees on the same appraisal training course?
We can develop an appraisal training course that suits your exact requirements …

We can develop an appraisal training course that suits your exact requirements. We regularly adapt the course content to make it relevant to the target group. If you want to send appraisers and appraisees on the same appraisal course, we’ll ensure the content is pitched correctly and that both groups feel engaged.

Do you just run one-off appraisal training sessions or can you run rolling appraisal programmes?
Some clients are looking for a one off course that gives appraisers …

Some clients are looking for a one off course that gives appraisers the skills they’ll need. Other clients commission us on an annual basis to run an appraisal training programme that focuses on new employees or employees who would benefit from an appraisal ‘refresher’. We also have regular clients who ask us to assist when they make changes to their appraisal process and these changes need to be implemented and communicated to staff.

Our offices are all over the country. How flexible are you regarding delivery?
We run appraisal training sessions throughout the UK …

We run appraisal training sessions throughout the UK. Our team of appraisal training specialists are used to travelling and remain flexible in this respect.

Can you help us with appraisal training if we don’t have an appraisal process?
We regularly help clients to develop and introduce a new appraisal …

We regularly help clients to develop and introduce a new appraisal process. We can start from scratch with you and provide some options for you to consider once we know your requirements. We’ll provide you with appraisal templates to consider, both in terms of the appraisal process and appraisal forms. We can then tailor an appraisal solution that suits your team/organisation. Once the process and forms are agreed we can help with appraisal training for managers (and appraisees if required).

Do you run objective setting courses as part of your appraisal training?
As a matter of course, we always include an objective setting element …

As a matter of course, we always include an objective setting element in our appraisal courses. Some clients prefer to address objective setting separately so we can develop focused sessions specifically relating to SMART objective setting if you wish.

Do you provide information that appraisers and staff can use for reference after the course?
We’ll provide a handy check/tip sheet for people to use as they …

We’ll provide a handy check/tip sheet for people to use as they go through the appraisal process. This includes a chronological list of key actions to take before, during and after the appraisal as well as some handy tips to be aware of throughout the appraisal process. Delegates also receive a comprehensive handout to take after the course containing the course content.

Do your appraisal courses only focus on the appraisal meeting?
For us, performance appraisal should be a continuous process …

For us, performance appraisal should be a continuous process throughout the year. So our appraisal training courses help appraisers and appraisees to engineer this continuity. The appraisal meeting is just one element of this process.

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